Target’s new CEO, Michael Fiddelke, is initiating a store-level refresh by investing in labor and customer experience training for employees, alongside a restructuring that eliminates 500 roles at the supply chain and district levels. This strategy aims to improve efficiency and address declining store standards and customer complaints regarding clutter and inconsistent merchandise availability. The changes also include appointing new chief merchandising and operating officers.
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Target’s new CEO wants a refresh at the store level
Target’s new CEO, Michael Fiddelke, is initiating a store-level refresh by investing in labor and customer experience training for employees, alongside a restructuring that eliminates 500 roles at the supply chain and district levels. This strategy aims to improve efficiency and address declining store standards and customer complaints regarding clutter and inconsistent merchandise availability. The changes also include appointing new chief merchandising and operating officers.