Well-known hotel group: Immediately initiates comprehensive self-inspection and rectification

2026-02-25 10:52:48

Abstract generation in progress

On February 11, Beijing Consumers Association legally interviewed Huazhu Club and clarified three rectification requirements, strengthening follow-up supervision measures. In response, Huazhu told Southern Metropolis Daily that Huazhu Club attaches great importance to and sincerely accepts the supervision and guidance of the Beijing Consumers Association.

Huazhu stated that protecting consumers’ legal rights and interests has always been Huazhu Club’s primary principle. Currently, the company has immediately launched a comprehensive self-inspection and rectification of relevant user agreements and will promptly adjust arbitration jurisdiction regulations. Huazhu Club promises to optimize and improve the user feedback mechanism, regularly disclose member rights protection status, and further improve the consumer environment.

Huazhu’s domestic hotel brands (Image source: Huazhu Group official website).

According to data from Huazhu Group’s official website, Huazhu Group (NASDAQ: HTHT; HK: 01179), was founded in China in 2005. As of September 30, 2025, Huazhu Group operates 12,702 hotels in 20 countries and regions, with 1,246,240 rooms in operation. Huazhu Club, as a membership club launched by Huazhu Group, is an efficient independent customer source network, providing accommodation and travel services for over 300 million members.

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