On the evening of February 5th, Chow Sang Sang issued another statement: Recently, some consumers have raised questions about the material of one of our pure gold products. We take this very seriously and always prioritize consumer rights. After the incident occurred, we immediately communicated with the consumer and coordinated with the local market regulatory authorities to visit a designated third-party testing agency for testing of the product. The test results clearly showed that the product is pure gold, meaning its gold content meets the standards for “24K gold” as specified in the national standard GB11887 for jewelry precious metal purity and naming methods. (Sina Finance)
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Chow Sang Sang issues another statement emphasizing that the products are tested as pure gold
On the evening of February 5th, Chow Sang Sang issued another statement: Recently, some consumers have raised questions about the material of one of our pure gold products. We take this very seriously and always prioritize consumer rights. After the incident occurred, we immediately communicated with the consumer and coordinated with the local market regulatory authorities to visit a designated third-party testing agency for testing of the product. The test results clearly showed that the product is pure gold, meaning its gold content meets the standards for “24K gold” as specified in the national standard GB11887 for jewelry precious metal purity and naming methods. (Sina Finance)