2026-02-09 22:08:26

I have vouchers that can only be opened if there is a dollar balance in the account. Is it possible to open them without the one dollar since my account is zero?

Please advise.

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XiaoJia

· 02-09 22:14

Dear user, hello. Could you please specify which coupon you have? Kindly tap on your profile picture at the top left of the app homepage, then tap the headphone icon at the top right, and select "Online Customer Service" below. In the chat box below, type "Human" and send it. Click on "Human Customer Service" and provide relevant screenshots so we can offer you more detailed instructions.

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